Metco Installation ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.metcoinstallation.com (the "Site").

1. Collection and Use of Personal Information We collect personal information from you only when you voluntarily provide it to us.

Information You Provide: When you use the contact form on our Site, you voluntarily provide us with personal information, which may include your name, email address, phone number, and the contents of your message. You may also provide this information to us if you contact us directly via email or phone.

How We Use Your Information: We use this information solely for the purpose for which it was collected, which is:

• To respond to your inquiries about our services.
• To communicate with you about a potential or ongoing project.
• To provide you with a quote or information you requested.

2. Consent By using our contact form and voluntarily providing your personal information, you consent to its collection and use as described in this policy for the purposes of responding to your inquiry and providing our services.

3. Information Retention and Storage We are committed to retaining your personal information only for as long as necessary to fulfill the purposes for which it was collected.

• For Inquiries: If you contact us with a general inquiry but do not proceed with a service or job, your personal information will be securely deleted after a reasonable period required to handle your inquiry.
• For Clients: If you become a client and we proceed with a job, your personal information (such as your name, contact details, and project information) will be retained as part of our business records. This information is kept securely to manage our client relationship, for warranty purposes, and as required by law (e.g., for accounting and tax purposes).

4. Information Sharing and Disclosure Metco Installation does not sell, trade, or rent your personal information to third parties.

We will not disclose your personal information to any third party without your consent, except as required by law or as necessary to provide our services to you (e.g., to a subcontractor working on your project, which would be done with your knowledge).

5. Security We take reasonable administrative and technical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Cookies and Analytics This Site does not use cookies or other tracking technologies to collect information about your browsing behavior, IP address, or location.

7. Compliance with Alberta's PIPA Our privacy practices are designed to comply with Alberta's Personal Information Protection Act (PIPA). PIPA governs the collection, use, and disclosure of personal information by private-sector organizations in Alberta.

8. Access and Correction Under PIPA, you have the right to request access to the personal information we hold about you and to request a correction if you believe it is inaccurate. To make such a request, please contact us using the information below.

9. Third-Party Links Our Site may contain links to other websites. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of other sites. We encourage you to read the privacy statements of any other website you visit.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us.